At Egreen Tech, we are committed to providing our customers with quality products and excellent service. If you are not entirely satisfied with your purchase, we are here to help.

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Returns

You have 14 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Several types of goods are exempt from being returned. 

Additional non-returnable items:
Downloadable software products
CD, DVD, VHS tape, computer parts, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

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Refunds (if applicable)

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@egreentech.co.in

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Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@egreentech.co.in and send your item to: 116 C Wing Synthofine Industrial Estate, Goregaon East, Mumbai, Maharashtra 400063, India

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Shipping Return Address:
116 C Wing Synthofine Industrial Estate, Goregaon East, Mumbai, Maharashtra 400063, India  East, Mumbai – 400063, INDIA.

You will be responsible for paying shipping costs for returning your item.

Depending on location the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item  you should consider using a trackable shipping service.

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